Introduction to Social Media

4.8 / 5 Feefo reviews
Social Media is a key communication tool for today's digital marketers. Our Introduction to Social Media course will help grow your confidence in understanding and using social media platforms for business.
1 day course
A private training session for your team. Groups can be of any size, at a location of your choice including our training centres.
Supporting material

On this one day course we'll explore Facebook, Instagram, Twitter, LinkedIn, Pinterest, Snapchat and Tik Tok in detail, helping you get to grips with the latest platform trends and updates.

Led by one of our expert social media professionals, this course takes an engaging, hands-on, interactive approach. Throughout the day we will navigate through the platforms showing you best practices to get you set up and using the channels for business.

We also offer an advanced Social Media Strategy course aimed at those already using social media for online marketing, such as managing Facebook pages, Instagram feeds and Pinterest dashboards.

Our Introduction to Social Media course is offered as a live Virtual Classroom or private training session and can be delivered on-site at your office or a location of your choice.

Course overview
Who should attend:
This course is ideal if you want to learn how to use social media for business. You may be a professional in a digital, marketing or PR role or currently not doing any social media activity or simply want to learn best practices.
Walk away with the ability to:
  • Differentiate between organic and paid social media
  • Identify the changing social media landscape, including platform priorities
  • Explain why and how a business can use social media
  • To feel more confident around using social media for business
  • Protect your business on social media
Course Agenda
Introduction to Social Media
  • Difference between organic and paid social media
  • Why people use social media
  • Social media trends and innovations
How businesses use social media
  • The role of each platform and key audiences
  • How businesses use social media
  • Social media best practice
Overview of the most popular Social Channels
  • In platform walk through (Facebook, Instagram, Twitter, Pinterest, LinkedIn, Snapchat, Tik Tok)
  • Creative and content best practice
How to protect your business on social media
  • Creating a social media policy
  • Risk management
  • Setting up a crisis response plan
  • Dealing with negative comments
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Independent Service Rating based on 32 verified reviews
Introduction to Social Media
David Butcher 3 June, 2020
Very helpful overview, who knew it was so involving!
Introduction to Social Media
Dan Brophy 5 March, 2020
Course material very valuable.
Introduction to Social Media
Mary Wheeler 26 November, 2019
Such a great session on paid social. My trainer Kineta was just a diamond, she was so engaging and motivating. She couldn't do enough to help and even offered to give an extra 15 minutes 121 to go through a few questions I had. We covered everything I wanted to including practical set up - I think I could definitely benefit from doing the advanced course though. Great location - snacks on tap and a free lunch! I left feeling inspired! Thanks guys :)