CRM - Optimize your data management and marketing flow

Optimize your data management and marketing flow

Our CRM platform experts are able to design and implement the best-in-class marketing automation technology solution on your behalf, as well as produce, deliver and report CRM campaigns aligned with your pre-defined CRM Strategy.

In a hyper-connected environment, choosing the right stack or building a meaningful experience can be tricky. You know your business and customers - we can advise you on the stack you could use and/or the strategy you should adopt to enhance a seamless customer experience. The Jellyfish CRM team is made of experts keeping up to date on platform evolutions, and we’re able to implement them across our global network of offices - we’ll find the local team that understands your market specificities.

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Driving performance through ongoing optimization

We manage your day-to-day operations while driving performance through ongoing optimization of Journeys & Programs through all leading Marketing Automation Platforms:
- Salesforce Marketing Cloud
- Pardot
- Braze
- Adobe Campaign
- Bloomreach Engagement

Building the right CRM Strategy for your business

Our CRM strategy experts are able to define the vision, evaluate the best-fitting platform & deliver omnichannel CRM customer lifecycle strategies for clients

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Certified experts to support your ambitions

With certified experts of Salesforce Marketing stack (SFMC, CDP, Interaction Studio), Bloomreach, Segment, and other leading marketing technology platforms with decades of experience in data and CRM Strategy we optimize your data management, your marketing flows, and rules to ensure a 360 Customer Relationship Marketing activation through a coherent tech stack.
- CRM campaign management
- Loyalty program management
- Data Management
- Campaign strategy
- Vendor selection
- Customer Lifecycle planning

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Palais des Thés

Customer Data Platform Case study to build their loyalty programme

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14.7 K

inactive customers converted to loyal customer status

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of turnover is generated by top customers