Privacy Policy

Our Privacy Policy

1. Who we are

Jellyfish US Limited (we, us, our) is a company registered in the State of Maryland under company number 45-5052905. Our registered office address is 1201 Wills Street, Suite 600 Baltimore, MD 21231.

Jellyfish US Limited is part of the Jellyfish group, and is a subsidiary of Jellyfish Digital Group Limited, a company registered in England and Wales under company number 12280757 and our registered office address is Floor 22, The Shard, 32 London Bridge Street, London, United Kingdom, SE1 9SG.

For more information see We Are.

We have appointed a Data Protection Officer, who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy or the way Jellyfish processes your personal data, you may contact the DPO using the following email address:

2. Purpose of this privacy policy

This privacy policy aims to give you information on how we collect and process your personal information through your use of this website, including any information you may provide through forms on this website or that we may collect via the use of cookies or similar tracking mechanisms.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your personal information. This privacy policy supplements other notices and privacy policies and is not intended to override them.

3. What information do we collect?

We may collect the following information:

  • Name 
  • Email address 
  • Phone number 
  • Company name
  • Any other information you may provide us through a form on this website
  • Technical information (including your IP address and information related to your browser and/or device)
  • Information related to your interactions with our website (including the URL of the pages you have visited, the duration of your sessions, and information related to the websites you came through and the methods used to exit our site)

4. What we do with the information we collect

We require personal information to process your request and provide you with a better service. In particular:

  • To get in touch with you following a request you sent us using a form on this website,
  • To send you marketing emails about our services, events, or other information which we think you may find interesting,
  • To understand how you use our website and improve it, 
  • To provide our products and services.

Please note that Jellyfish does not sell your personal information, and only shares it with third party service providers to the extent necessary for them to help us achieve the purposes stated above.

5. International transfers

Your personal information may be copied or transferred by us or our trusted third party service providers outside of the regions it was initially collected. In particular, your personal information may be transferred to other entities within our Group, to the extent such transfer is strictly necessary for us to achieve the purpose for which you have initially provided your personal information to us.

In the event your personal information is subject to international transfers, we take steps to ensure that controls are in place to protect it, in accordance with the highest applicable data protection and privacy standards and legislation.

6. Security and storage of your information

We will keep your personal information safe and secure.

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information under our instructions and are subject to a strict duty of confidentiality.

We have put in place procedures to deal with any suspected security breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. How long we keep your information

We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

8. Your rights

Under data protection and privacy laws, you have the right to:

If you are a California resident and would like to request the exercise of your rights under the CCPA, use this form.

If you would like to request the exercise of your rights under the UK GDPR/GDPR, use this form.

The right to be informed (right to know)

You have the right to be informed of how Jellyfish processes your personal data. This includes what personal information we collect about you, for what purposes, and how we are using and protecting it. Jellyfish ensures that you are provided with such information through this privacy policy as well as through specific information notices on our website. If you have any additional questions about how Jellyfish processes your personal information, please contact our DPO (see “Who we are”)

The right of access

This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

The right to rectification

This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

The right to erasure (right to delete)

This enables you to request that we delete or remove personal information where there is no good reason for us to keep processing it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, following the receipt of your request.

The right to restrict processing

This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data’s accuracy,
  • Where our use of the data is unlawful but you do not want us to erase it,
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims,
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

The right to data portability

We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

The right to withdraw your consent at any time

Where we are relying on consent to process your personal information, you may withdraw your consent at any time and we will stop processing your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Rights in relation to automated decision-making and profiling

You have the right not to be a subject of a decision based on automated processing.

Rights to non-discrimination

We are committed to ensuring that you will not be denied services, charged a different price, or provided a different level or quality of services just because you exercised your rights under the CCPA. Please note, however, that we may need some personal information in order to provide you our services, which means that we may not be able to provide some of our services if you refuse to provide your personal information.

9. Other websites

Our privacy policy does not apply if you follow a link from our site to another third-party website. We are not responsible for the handling of your personal information on any third-party websites, which will have their own privacy policies.

10. Use of Cookies

We use Cookies to distinguish you from other users of our website and to help us improve your experience of our website and our services. For detailed information regarding the Cookies we use and the purposes we use them for, please refer to our Cookie Policy.