1. Who we are
Jellyfish Digital Group Limited, a company registered in England and Wales under company number 12280757 and our registered office address is Floor 22, The Shard, 32 London Bridge Street, London, United Kingdom, SE1 9SG.
For more information see We Are.
This website is not intended for children and we do not knowingly collect data relating to children.
3. What information do we collect?
We may collect the following information:
- Email address
- Phone number
- Company name
- Any other information you may provide us through a form on this website
- Technical information (including your IP address and information related to your browser and/or device)
- Information related to your interactions with our website (including the URL of the pages you have visited, the duration of your sessions, and information related to the websites you came through and the methods used to exit our site)
4. What we do with the information we collect
We require personal data to process your request and provide you with a better service. In particular:
- To get in touch with you following a request you sent us using a form on this website,
- To send you marketing emails about our services, events, or other information which we think you may find interesting,
- To understand how you use our website and improve it,
- To provide our products and services.
Please note that Jellyfish does not sell your personal data, and only shares it with third party service providers to the extent necessary for them to help us achieve the purposes stated above.
5. International transfers
Your personal data may be copied or transferred by us or our trusted third party service providers outside of the regions it was initially collected. In particular, your personal data may be transferred to other entities within our Group, to the extent such transfer is strictly necessary for us to achieve the purpose for which you have initially provided your personal data to us.
In the event your personal information is subject to international transfers, we take steps to ensure that controls are in place to protect it, in accordance with the highest applicable data protection and privacy standards and legislation.
6. Security and storage of your information
We will keep your personal information safe and secure.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information under our instructions and are subject to a strict duty of confidentiality.
We have put in place procedures to deal with any suspected security breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. How long we keep your information
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
8. Your rights
Under data protection and privacy laws, you have the right to:
If you would like to request the exercise of your rights under the UK GDPR/GDPR, use this form.
The right to be informed (right to know)
The right of access
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
The right to rectification
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
The right to erasure (right to delete)
This enables you to request that we delete or remove personal data where there is no good reason for us to keep processing it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, following the receipt of your request.
The right to restrict processing
This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data’s accuracy,
- Where our use of the data is unlawful but you do not want us to erase it,
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims,
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
The right to data portability
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
The right to withdraw your consent at any time
Where we are relying on consent to process your personal data, you may withdraw your consent at any time and we will stop processing your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Rights in relation to automated decision-making and profiling
You have the right not to be a subject of a decision based on automated processing.
Rights to non-discrimination
We are committed to ensuring that you will not be denied services, charged a different price, or provided a different level or quality of services just because you exercised your rights under the CCPA. Please note, however, that we may need some personal data in order to provide you our services, which means that we may not be able to provide some of our services if you refuse to provide your personal data.
9. Other websites