User Experience (UX)

4.8 / 5 Feefo reviews
We’ve packed years of industry experience into this comprehensive one day training course covering all aspects of UX from research and strategy through to desktop and mobile UX design.
1 day course
Supporting material
Virtual, Private
Virtual Classroom
A convenient and interactive learning experience, that enables you to attend one of our courses from the comfort of your own home or anywhere you can log on. We offer Virtual Classroom on selected live classroom courses where this will appear as an option under the location drop down if available. These can also be booked as Private Virtual Classrooms for exclusive business sessions.
A private training session for your team. Groups can be of any size, at a location of your choice including our training centres.

This one-day course has been designed by UX experts and will introduce you to fundamentals of user experience.

The behaviour your customers display online is the behaviour you have designed for, whether intentional or not. Our UX course will teach you the skills you need to make sure you're in control of your customers' experience online. 

You'll learn successful analysis and research techniques and design methodologies that will help you to meet your online business goals. All delivered by experienced professionals with years of experience in user-centered design, website usability and audience research. 

Our User Experience course is offered as a Virtual Classroom course, which will be hosted from the UK on British Summer Time (BST). It is also available as a private training session and can be delivered at our own training venues in the Rosebank Link, Johannesburg or Umhlanga, or any location of your choice.

Course overview
Who should attend:
This course is aimed at anyone, whether new to UX or looking to sharpen your skillset and learn about the latest UX disciplines. You may be looking to improve how you work with your UX teams and external agencies or searching for best practice methods that will help embed the UX process into your workflow or organisation.
Walk away with the ability to:
  • Identify the needs and goals of your users
  • Utilise the UX process, tools and deliverables
  • Undertake usability testing
  • Use best practice methods that will help embed the UX processes into your workflow, business or organisation
Course agenda
UX overview
  • UX research
  • UX strategy
  • UX/UI design
  • Content strategy
  • Information architecture
  • Visual design
  • Interaction design
  • Usability and accessibility
The UX process
  • Discover, define, design, develop, deliver
  • Waterfall vs agile vs lean
  • User needs vs business needs
User research methods
  • Quantitative vs qualitative
  • What to use and when
  • Discussion guides
  • How to analyse your findings to generate insights
Business research methods
  • Stakeholder interviews
  • Workshops and co-creation sessions
UX tools and deliverables
  • Expert reviews
  • Competitor benchmarking
  • Personas
  • Storyboards
  • Content audits
  • Journey maps
  • Sitemaps
  • Sketches
  • Wireframes
  • Prototypes
Usability testing
  • Lab, remote and guerrilla
  • Moderated and un-moderated
Design theory
  • Sketching
  • Design patterns
  • Designing for persuasion
  • Designing for accessibility
  • Designing for mobile
  • Articulating design decisions
Upcoming courses
Virtual Classroom
User Experience (UX)
Mon, Nov 16 2020
R4,999 ex VAT
Virtual Classroom
User Experience (UX)
Mon, Dec 14 2020
R4,999 ex VAT
Upcoming courses
Virtual Classroom
User Experience (UX)
Mon, Nov 16 2020
R4,999 ex VAT
Virtual Classroom
User Experience (UX)
Mon, Dec 14 2020
R4,999 ex VAT
Book this course
R4,999 ex VAT
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Independent Service Rating based on 16 verified reviews
User Experience
Trusted Customer 21 September, 2020
Really good course, very thorough and a great trainer. Slightly let down by being online rather than in person - I felt like you didn't get the full experience as some of the supporting material didn't work.
User Experience
Rae Coppola 10 March, 2020
The training day was incredibly well run and definitely something that will help me in my professional life. I attended the User Experience course, learning all sorts about the principles of UX and all the different stages e.g. user research and MVP. Better yet, I even got to have a go at creating some of my own designs and had feedback given on these.
User Experience
Lewis Pye 5 March, 2020
Great courses, always well organised and 1-1 help available in each session.