Brands in the AI Era: Generative Engine Marketing
For decades, brand strategy has been designed primarily for human audiences. But today AI systems are becoming active participants in the customer journey. They interpret content, recommend products and in some cases can even transact on behalf of users. In their latest feature for the Journal of Brand Strategy, Jack Smyth, Brandtech Country Lead and John Dawson, VP of Strategy at Jellyfish, explore how this shift marks the emergence of a new marketing context called the “ambient era.” Discover why brands must be visible and understandable not only to people but also to AI systems.
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