Course Overview

  • icon1 day course
  • iconCertificate of Attendance
  • iconPrivate
    info-icon

This hands-on workshop is designed for professionals across business functions, who are ready to go beyond basic prompting and develop advanced, practical ChatGPT skills.

Working alongside peers and expert tutors, you’ll learn through doing - not just listening - in a collaborative, interactive environment.

You’ll explore advanced prompting techniques, build multi-step workflows, and develop critical thinking with AI. From summarising documents and extracting data, to automating routine tasks and transforming content into practical outputs like SOPs and checklists, you’ll learn how to apply ChatGPT directly to real business needs.

As the day progresses, you’ll also build your own GPTs, explore Canvas integration, and discover how to position ChatGPT as a strategic business partner. The workshop wraps with a group project, helping you consolidate what you’ve learned and walk away with confidence to apply these workflows in your role.

This Advanced Workflows with ChatGPT course is available as a private session that can be delivered live online or at a location of your choice across the UK.

What you'll learn

By the end of this course, you will be able to:

  • iconDesign and implement multi-step ChatGPT workflows that handle complex business tasks from start to finish
  • iconUse critical thinking approaches to structure and validate AI outputs effectively
  • iconSummarise and extract key information from complex documents, emails and data
  • iconSupport project management tasks such as timeline generation, task lists and progress updates
  • iconWork with tools such as Canvas and custom GPTs to develop reusable, scalable workflow components
  • iconTransform ChatGPT from a basic question-answering tool into a strategic business partner by understanding how to provide context for maximum leverage
  • iconConfidently design and implement advanced ChatGPT workflows in your own business environment
  • iconApply advanced prompting techniques to produce more accurate, relevant and useful outputs
  • iconBuild multi-step workflows using prompt chaining and chain of thought techniques
  • iconAutomate routine business tasks to improve operational efficiency and reduce manual effort
  • iconTransform business documents into usable outputs such as checklists and Standard Operating Procedures
  • iconUnderstand and experiment with emerging agent-based tools (AutoGPT, OpenAI Operator) for automating more complex business processes
  • iconLearn about custom GPTs tailored to specific business needs and recurring workflows

Course agenda

Advanced Approaches to ChatGPT

  • How advanced workflows differ from basic prompting
  • Critical thinking with AI: how to approach ChatGPT as a partner, not a tool
  • Advanced prompting techniques and frameworks
  • Chain of Thought prompting: building reasoning into your workflows
  • Chaining Prompts: multi-step automation through structured interaction
  • Using Canvas for workflow design and visual thinking

Applied Business Tasks

  • What does high business productivity with ChatGPT look like?
  • Summarising complex documents and emails
  • Document analysis - "talk to my PDF" techniques
  • Use Cloud Marketplace to interact with Google CloudData analysis and interpretation workflows
  • Automating routine business tasks: practical examples
  • Supporting project management: generating timelines, task lists, and updates

ChatGPT as Your Business Partner

  • Moving beyond basic prompting to strategic partnership:: ChatGPT as your thinking assistant
  • Context In - Leverage Out: designing prompts for maximum impact
  • Streamlining complex, multi-step business processes
  • Designing reusable workflows

Building & Automating Systems

  • Building projects with your own instructions
  • Introduction to AutoGPT and emerging agent-based tools
  • OpenAI Operator: practical business use cases
  • Building and customising your own GPT agents
  • Building scalable, repeatable processes for your team

Group Project & Wrap-up

  • Collaborative group project: design and implement a multi-step ChatGPT workflow for a realistic business scenario
  • Individual coaching and facilitation support
  • Show-and-tell session: Sharing results and learning outcomes
  • Final Q&A and next steps for applying your learning

Who it's for

This course is designed for professionals across a wide range of business functions who are already familiar with the basics of ChatGPT and want to move into more advanced, applied usage. It's perfect for:

  • Department managers and team leaders looking to improve team productivity and efficiency
  • Business professionals who want to automate routine tasks and free up time for higher-value work
  • Project managers seeking to streamline planning, reporting, and communications
  • Operations and process improvement professionals aiming to build repeatable workflows
  • Marketing, communications, and creative professionals looking to use ChatGPT for content creation and campaign support
  • HR, legal, and compliance professionals exploring structured ways to summarise, extract and standardise information
  • Business analysts and data professionals interested in using ChatGPT to assist with data interpretation and reporting

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