Course Overview

  • icon1 day course
  • iconCertificate of Attendance
  • iconPrivate
    info-icon

This course focuses on the business application and strategic importance of AI agents. We will deliver a deep understanding of what AI agents are, how they 'think,' and the key frameworks available.

The learning journey will take you from foundational concepts to identifying impactful business use cases and managing single- and multi-agent systems. You’ll also get a hands-on introduction to building a functional agent.

By the end of this session, you will have a clear framework for identifying an organisation's best first-use case and a robust understanding of the crucial role of human oversight and ethical considerations.

This AI Agents Fundamentals course is available as a private training session that can be delivered live online or at a location of your choice in the UK.

What you'll learn

By the end of this course, you will be able to:

  • iconExplain the fundamental concepts of AI agents and their importance
  • iconIdentify and evaluate high-impact business use cases for AI agents
  • iconDiscuss the ethical considerations and future trends of AI agent development
  • iconApply the core concepts of AI agents to distinguish between different types and their core functions
  • iconUnderstand the principles of human-agent collaboration and managing errors
  • iconBuild a foundational, functional AI agent in a step-by-step workshop

Course agenda

The Foundation of AI agents

  • What is an AI agent, are and why they are important
  • How agents ‘think’ and act: the core concepts
  • Types of AI agents
  • Which AI framework to use

Identifying Business Use Cases for AI agents

  • Single vs. multi-agent orchestration
  • High impact business case studies
  • Framework for identifying an organisations best first-use case

Building AI Agents

  • Tools and platforms for agentic builds
  • Step-by-step workshop building a functional AI agent

Human collaboration

  • Crucial role of human oversight in agent systems
  • Managing errors
  • Ethics

The Future of AI agents

  • Emerging trends, and the development of AI agents
  • Managing errors
  • Ethics

Wrap-up & Summary

  • Recap of key takeaways

Who it's for

This course is perfect for:

  • Business professionals, project managers, product owners, and anyone looking to understand the practical applications of AI agents without getting bogged down in complex code.
  • Individuals looking to identify new opportunities for automation, improve business processes, or simply gain a strategic understanding of this emerging technology.

Next steps

Once you've completed this foundational course, you'll be ready to specialise your expertise. Choose the path that aligns with your professional goals:

For Marketers: Deepen your skills in automation and personalisation with the AI in Digital Marketing course.

For Business Leaders: Learn to leverage data to drive strategy with the Data Strategy & Culture - A Leadership Workshop for Driving Data Maturity course.

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