COURSE OVERVIEW

  • icon1 day course
  • icon Certificate of Attendance
  • iconIn-person, Live Online, Private
    info-icon

On this one-day course we'll explore Facebook, Instagram, X, YouTube, LinkedIn, Snapchat and Tik Tok, helping you get to grips with the latest platform trends and updates.

Led by one of our expert social media professionals, this course takes an engaging, hands-on, interactive approach to learning. Throughout the day we will navigate through key social media platforms, showing you best practices to get you set up and using them for business.

We’ll cover everything from social search to creating interactive content, so you’ll leave feeling confident in how to use each platform to engage audiences and build communities.

If you’re already using social media for online marketing and you’re looking for something a little more advanced, you might want to check out our Social Media Strategy course.

Our Introduction to Social Media course is available at our training centre in The Shard, London or via virtual classroom. We also offer it as a private training session that can be delivered virtually or at a location of your choice in the UK.

What you’ll learn

By the end of this course, you will be able to:

  • iconDifferentiate between organic and paid social media
  • iconExplain why and how a business can use social media
  • iconApply techniques to protect your business on social media
  • iconIdentify the changing social media landscape, including platform priorities
  • iconUnderstand how to use social media for business

Course agenda

Introduction to Social Media

  • Why people use social media
  • The difference between paid, owned and earned social media
  • Current social media trends and innovations

How Businesses use Social Media

  • The role of each platform and key audiences
  • The role social media plays in a business

Overview of the Key Social Platforms

  • How to use each of the key platforms
  • We will explore the following tactics to engage, inform, educate and entertain audiences: community building, broadcasting and building immersive experiences

How to Protect your Business on Social Media

  • Creating a social media policy
  • Risk management
  • Setting up a crisis response plan
  • Dealing with negative comments

Who it’s for

This course is ideal if you want to learn how to use social media for business. You might be a professional in a digital, marketing or PR role who wants to learn best practices, or currently not doing any social media activity.

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Enquire for a team or large group

For private sessions call our sales team

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