Terms & Conditions

These terms and conditions should be read and accepted by you prior to your purchase. You accept that by purchasing any of the Jellyfish Training Services, you agree to be bound by these terms and conditions.

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"Agreement" means the contract you have entered into by purchasing the services to which these terms and conditions apply.

"Contract" the written agreement between Jellyfish Training and you of a confirmed booking

"Contract Start Date" means the date this contract is formed.

"Course" means the Training course services which are provided to you by Jellyfish.

"Jellyfish" refers to Jellyfish US Ltd.

"Services" means the facilities, course materials and support offered to you as part of your Course.

"Trade Marks" means all names, marks and logos from time to time owned by or registered in Jellyfish's name including without limitation "Jellyfish Training", or those of Jellyfish's partners.

"Website" means https://www.jellyfish.com/en-us/training/ or any other website Jellyfish may designate. "You"/"Yourself" means the person/company who has purchased the services.

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Formation of contract

The Contract Start Date is defined as the day on which you indicate your acceptance of the Training Services on offer to you. By completing the booking process you are acknowledging acceptance of the terms and conditions.

Subject to the "Your right to cancel or transfer" clause below, this Agreement is not cancellable.

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Your right to cancel or transfer

You have the right to cancel this Agreement without any liability within 7 days of date of Agreement provided that Services have not commenced and are not due to commence in this period. Cancellation and/or transfer fees below shall apply to cancellation or re-scheduling of any course by you unless the exceptions stated below apply.

Public scheduled courses:

Confirmed booking Transfer fee Cancellation fee
30 to 15 work days before course start date 0% 25%
14 to 8 work days before course start date 25% 50%
7 to 0 work days before course start date 50% 100%

If you are unable to attend you may substitute delegates with written notification to Jellyfish Training.

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Travel Costs

In the instance where Jellyfish have made travel arrangements for your training course (flights & accommodation, etc.), you will be liable for a minimum of this amount if non-refundable.

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Cancellation of Online Course by Jellyfish Training

Jellyfish Training reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date. Jellyfish Training is not liable for any expenses incurred unless the course is cancelled within 2 working days of the start day when Jellyfish will refund expenses up to $150 on the production of original expense receipts.

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Jellyfish may terminate the provision of any part of the services or restrict your access to services without any prior notice to you where (by way of example and without limitation):

6.1 There is a regulatory or statutory change limiting Jellyfish's ability to provide the services;

6.2 Any event beyond Jellyfish's reasonable control prevents Jellyfish from continuing to provide the services. Jellyfish will use Jellyfish's reasonable endeavor to find a solution by which Jellyfish's obligations under this agreement may be performed despite the event in question;

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Payment is due upon receipt of invoice, funds must have cleared 14 days after receipt of your invoice or 14 days prior to your first course date; whichever falls first. Failure to receive the course fees in adherence to these terms means that Jellyfish Training reserves the right to refuse access to the Course.

Bookings made within 14 days of the course delivery date may only be paid via credit card. Jellyfish reserves the right to make exceptions to this rule by prior agreement.

If you choose to pay by credit card or debit card, payment will be taken securely through the Website. All credit or debit card information you provide is encrypted using the latest Secure Socket Layer (SSL) technology, ensuring your credit or debit card details are safe and secure. The Website also meets the requirements of the Payment Card Industry Data Security Standard (PCI) which was created to ensure organisations that process card payments prevent fraud.

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Course Fees

8.1 The prices quoted on this site are correct at the date of publication and for 30 days thereafter. Jellyfish Training reserves the right to adjust these prices outside this period.

8.2 Quotes will also be set out in any written quotation we provide to you.

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Services updates

Jellyfish reserve the right to amend, substitute, modify and improve the content and format of any service (in whole or part) or to substitute and modify the service required from time to time to form a Course in the light of Jellyfish's industry experience or ongoing improvements in its service to you.

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Acceptable use policy

You agree to abide by all applicable laws, regulations and codes of conduct and ensure that any material uploaded or distributed or stored by you does not infringe the rights of others.

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Code of conduct

You shall use the services strictly in accordance with these terms and conditions and shall not misuse the services. You shall comply with all reasonable instructions or directions given by Jellyfish in respect of the services.
In accessing the services you agree not to:

11.1 reproduce or redistribute the content (other than as allowed under these terms and conditions), modify or in any way commercially exploit any of the content;

11.2 remove the copyright or trademark notice(s) from any copies of the training course content;

11.3 create a database by systematically downloading and storing all and any of the content;

11.4 make any commercial or business use of the services or resell or commercially benefit from any part or aspect of the services;

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Limitation of liability

Jellyfish will only be liable for losses which are foreseeable to both you and to Jellyfish as a consequence of Jellyfish breaching these terms of sale and caused by Jellyfish's own negligence. Jellyfish will not be responsible for any commercial or business losses (including without limit loss of goodwill, profits, contracts, anticipated savings, data, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and Jellyfish at the time Jellyfish's contract was formed, or at the time you began using Jellyfish's service.

Jellyfish exclude, to the extent permitted by law, any express or implied warranties and conditions. Nothing in the foregoing shall limit Jellyfish's liability for death or personal injury or as otherwise required by law.

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You agree to indemnify (and to hold Jellyfish and any of Jellyfish's officers, employees and agents) from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of the services and/or your breach of these terms and conditions.

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All complaints and claims relating to Jellyfish's Training Services must be received in writing to trainingus@jellyfish.com within 14 days of the course date. If the claim is requesting a replacement course then the replacement course must occur within 90 days of the original course date.

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Contact Jellyfish Training

If you have any queries concerning any part of these terms and conditions please contact Jellyfish Training by email to: trainingus@jellyfish.com or by post, using the address at the end of these terms and conditions. All notice (to be given by you under these terms and conditions) and all other written communications from you, must be in writing and may be delivered by mail or by email, although for service by email to be valid, receipt of email needs to be acknowledged by Jellyfish. Any notice or document shall be deemed served if delivered, at the time of delivery; or if posted, 48 hours after posting; or if sent by email, at the time of acknowledgement by Jellyfish.

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Information management

Jellyfish will use any personal data collected during your studies or other contact with Jellyfish in accordance with current data protection legislation and Jellyfish's Privacy Statement from time to time. You may view Jellyfish's Privacy Statement on the Website.

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Special Offers

Use of any special offer or discount code is subject to the following terms:

  1. All offers and discounts are made at Jellyfish's discretion and can be withdrawn at any time;
  2. Offers and discounted rates cannot be applied retrospectively to a previous booking. You cannot cancel a course and then rebook it at the reduced rate;
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This Agreement (i) shall be governed by and construed in accordance with the internal substantive laws of the State of Maryland, without giving effect to its principles of conflicts of law; and (ii) constitute the complete and entire expression of the agreement between the parties, and shall supersede any and all other agreements, whether written or oral, between the parties concerning the subject matter hereof. You and the Company each submits to jurisdiction and venue in the state and federal courts located in the State of Maryland and further agree that any cause of action either party may bring arising under this Agreement will be brought by such party exclusively in a state or federal court located in the State of Maryland. The breaching party agrees to pay all legal expenses of the other, including reasonable attorney's fees, of the non-breaching party. In the event that any provision of this Agreement is held by a court of competent jurisdiction to be contrary to the law, the remaining provisions of this Agreement will remain in full force and effect. The waiver of any breach or default of this Agreement will not constitute a waiver of any subsequent breach or default, and will not act to amend or negate the rights of the waiving part.

Jellyfish US Ltd, 729 E. Pratt St., Suite 600, Baltimore, MD 21202