Course Overview

  • icon2 hour course
  • iconCertificate of Attendance
  • iconPrivate
    info-icon

Tired of repeating the same instructions to AI every time you start a new task? This hands-on workshop is designed for business users who want to move from manual prompting to efficient, repeatable AI workflows.

You’ll start by learning what Gems are and why they are useful for creating consistency across recurring tasks. Using our “listen, see, do” approach, we’ll explain the concepts, demonstrate them live, and guide you through practical exercises to build your own.

You’ll also learn how to map a work process visually and turn existing Standard Operating Procedures into precise AI instructions.

By the end of this two-hour session, you’ll understand the anatomy of an effective Gem prompt, know how to build a supporting knowledge base, and have the skills to create custom AI assistants for your role.

Our Making & using Gems in Gemini workshop is delivered as a private training session that can be delivered virtually or at a location of your choice in Australia.

What you'll learn

By the end of this course, you will be able to:

  • iconUnderstand what a 'Gem' is and how it streamlines repetitive business tasks
  • iconTranslate real-world workflows into clear, structured AI instructions
  • iconBuild and feed a custom knowledge base to accurately ground your Gem’s responses
  • iconVisually map out your Standard Operating Procedures (SOPs) to identify AI opportunities
  • iconApply the core anatomy of a Gem prompt: Persona, Task, Context, and Format
  • iconBuild, test, and refine your own custom Gem for immediate use in your daily role

Course agenda

Introduction to Gemini Gems

  • What are Gems and why are they useful for business users?
  • Real-world examples of how a Gem works in practice
  • Moving from manual prompting to automated consistency

Designing Your AI Workflow

  • Visually mapping out a specific work process into a diagram
  • Exploring how Standard Operating Procedures (SOPs) turn into AI instructions
  • Identifying the right tasks to hand over to a Gem

Building Your Gem

  • Using your process diagram to write the instructions for a Gem
  • The anatomy of a prompt for a Gem (Persona, Task, Context, Format)
  • Building a knowledge base to feed the Gem and ground its responses

Practical Application (Listen, See, Do)

  • Live instructor demonstrations of Gem creation
  • Hands-on exercises: Building and testing your own custom Gem
  • Troubleshooting, refining outputs, and instructor feedback

Who it's for

This course is for marketing professionals, social media managers, creative teams, content creators, designers, sales and business development teams, small business owners - and anyone curious about using AI to streamline their work.

No prior AI experience is required.

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