1 day course 
Certificate of Attendance 
Private This course focuses on the business application and strategic importance of AI agents. We will deliver a deep understanding of what AI agents are, how they 'think,' and the key frameworks available.
The learning journey will take you from foundational concepts to identifying impactful business use cases and managing single- and multi-agent systems. You’ll also get a hands-on introduction to building a functional agent.
By the end of this session, you will have a clear framework for identifying an organisation's best first-use case and a robust understanding of the crucial role of human oversight and ethical considerations.
This AI Agents Fundamentals course is available as a private training session that can be delivered via Virtual Classroom or at a location of your choice in South Africa.
Course overview
Who should attend:
This course is perfect for:
- Business professionals, project managers, product owners, and anyone looking to understand the practical applications of AI agents without getting bogged down in complex code.
- Individuals looking to identify new opportunities for automation, improve business processes, or simply gain a strategic understanding of this emerging technology.
What you'll learn:
By the end of this course, you will be able to:
- Explain the fundamental concepts of AI agents and their importance
- Apply the core concepts of AI agents to distinguish between different types and their core functions
- Identify and evaluate high-impact business use cases for AI agents
- Understand the principles of human-agent collaboration and managing errors
- Discuss the ethical considerations and future trends of AI agent development
- Build a foundational, functional AI agent in a step-by-step workshop
Course agenda
- What is an AI agent, are and why they are important
- How agents ‘think’ and act: the core concepts
- Types of AI agents
- Which AI framework to use
- Single vs. multi-agent orchestration
- High impact business case studies
- Framework for identifying an organisations best first-use case
- Tools and platforms for agentic builds
- Step-by-step workshop building a functional AI agent
- Crucial role of human oversight in agent systems
- Managing errors
- Ethics
- Emerging trends, and the development of AI agents
- Managing errors
- Ethics
- Recap of key takeaways
Next Steps:
Once you've completed this foundational course, you'll be ready to specialise your expertise. Choose the path that aligns with your professional goals:
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