Exploring Copilot Agents
Want to stop typing the same prompts day after day? Join this practical workshop to build your own custom Copilot 'Agents' and turn repetitive tasks into streamlined AI workflows.
Book this courseCourse Overview
1.5 hour course
Certificate of Attendance
Private
Tired of repeating the same instructions to AI every time you start a new task? This hands-on workshop is designed for business users who want to move from manual prompting to efficient, repeatable AI workflows.
You’ll start by learning what Agents are and why they are useful for creating consistency across recurring tasks. Using our “listen, see, do” approach, we’ll explain the concepts, demonstrate them live, and guide you through practical exercises to build your own.
You’ll also learn how to map a work process visually and turn existing Standard Operating Procedures into precise AI instructions.
By the end of this 90-minute session, you’ll understand the anatomy of an effective Agent prompt, know how to build a supporting knowledge base, and have the skills to deploy custom AI assistants in your role.
Our Exploring Copilot Agents workshop is available as a private training session that can be delivered virtually or at a location of your choice in South Africa.
What you'll learn
By the end of this course, you will be able to:
Understand what an 'Agent' is and how it streamlines repetitive business tasks
Translate real-world workflows into clear, structured AI instructions
Build and feed a custom knowledge base to accurately ground your Agent’s responses
Visually map out your Standard Operating Procedures (SOPs) to identify AI opportunities
Apply the core anatomy of an Agent prompt: Persona, Task, Context, and Format
Build, test, and refine your own custom Agent for immediate use in your daily role
Course agenda
Introduction to Copilot Agents
- What are Agents and why are they useful for business users?
- Real-world examples of how an Agent works in practice
- Moving from manual prompting to automated consistency
Designing Your AI Workflow
- Visually mapping out a specific work process into a diagram
- Exploring how Standard Operating Procedures (SOPs) turn into AI instructions
- Identifying the right tasks to hand over to an Agent
Building Your Agent
- Using your process diagram to write the instructions for a Agent
- The anatomy of a prompt for an Agent (Persona, Task, Context, Format)
- Building a knowledge base to feed the Agent and ground its responses
Practical Application (Listen, See, Do)
- Live instructor demonstrations of Agent creation
- Hands-on exercises: Building and testing your own custom Agent
- Troubleshooting, refining outputs, and instructor feedback
Who it's for
This course is for marketing professionals, social media managers, creative teams, content creators, designers, sales and business development teams, small business owners - and anyone curious about using AI to streamline their work.
No prior AI experience is required.
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Enquire for a team or large group
For private sessions call our sales team