The Gen AI Prompting Workshop
Want to move beyond basic chat threads and have AI work for you (not the other way around)? In this hands-on workshop you will learn how to produce what you need efficiently and effectively.
Book this courseCourse Overview
3 hour course
Certificate of Attendance
Private
Feeling overwhelmed by Generative AI? You’re not alone. With new tools and technologies emerging constantly, it can be hard to know where to start.
This three-hour course is designed for professionals across all functions, including HR, marketing, sales, operations, finance and creative teams, who keep hearing that Gen AI is transforming their industries but have not been shown exactly how to use it.
Through our practical “listen, see, do” approach, you’ll move beyond passive learning into live demos, guided exercises and hands-on use of popular AI tools. You’ll learn how Gen AI fits into everyday workflows, how to prompt more effectively, and how to recognise and improve AI-generated outputs. The course is platform-agnostic, so whether you use ChatGPT, Gemini, Copilot, Claude or another tool, you’ll build transferable skills you can apply immediately.
You’ll also practise turning AI conversations into practical outputs such as PDFs, slide decks, executive summaries and infographics. For teams, group exercises help uncover new ways to reimagine workflows and work more effectively alongside AI.
Our The Gen AI Prompting Workshop is delivered as a private training session that can be delivered virtually or at a location of your choice in South Africa.
What you'll learn
By the end of this course, you will be able to:
Predict AI behavior
Know when the conversation has hit its limit
Understand where AI can realistically take you
Avoid sounding like everyone else who uses AI
Create high value deliverables
Know how to work as a team
Course agenda
The Mechanics of AI Thinking
- An introduction to how AI processes inputs, including a look at RLHF (Reinforcement Learning from Human Feedback) and why AI behaves the way it does.
Identifying & Avoiding Patterns
- Recognizing why AI output looks the way it does - what is driving it and techniques you can use to have it sound more authentic.
The Strategy of Prompting
- Moving from ‘typing questions’ to ‘driving outcomes’. Understanding how to predict and pivot when the AI reaches its conversational limit.
From Thread to Deliverable
- Practical exercises in transforming raw AI conversations into business-ready formats: PDFs, slideware, and executive summaries.
Scaling for Teams
- How to apply these principles as a group to ensure consistency, quality, and a shared approach to AI across a business.
Show & Tell
- A collaborative wrap-up session to critique outputs, share ‘a-ha’ moments, and see how different prompting strategies led to different business results.
Who it's for
This course is designed for anyone who wants to drive AI effectively, rather than letting it drive them.
It will specifically appeal to:
Individual Contributors: Professionals looking to expand their prompting knowledge, recognize patterns, and produce high-quality, non-generic business outputs.
Team Leads & Managers: Those looking to implement a consistent AI strategy across their department to ensure quality control and professional standards.
Content & Strategy Teams: Anyone tasked with turning raw AI data into polished deliverables like executive summaries, presentations, and infographics.
Teams that need to combine multiple inputs from a varied range of sources and use the AI drive insight grounded in their own data.
Prerequisites
No technical background is required. This course is designed for business users who want to gain hands-on experience and a strategic understanding of AI interaction.
BOOK THIS COURSE
Enquire for a team or large group
For private sessions call our sales team